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About Scotiabank
Corporate Social Responsibility
CSR at a Glance
CSR Highlights
CSR Priorities for 2009
Socially Responsible Investment
Stakeholder Engagement and Memberships
Opinion Research on CSR
Awards and Recognition
2008 GRI Table & Glossary
History of Corporate Social Responsibility
at Scotiabank
 

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2008 GRI Table & Glossary



1. Strategy and Analysis
GRI # Indicator Links to BNS Information
1.1 Statement from the most senior decision maker of the organization (e.g., CEO, chair, or equivalent senior position) about the relevance of sustainability to the organization and its strategy. Message from the CEO, 2008 CSR Report, p.2
2. Organization Profile
GRI # Indicator Links to BNS Information
2.1 Name of the Organization Scotiabank
2.2 Primary brands, products, and/or services
  • 2008 CSR Report, inside cover
  • 2008 Annual Report
2.3 Operational structure of the organization, including main divisions, operating companies, subsidiaries, and joint ventures. (2.4)
  • 2008 CSR Report, p.1
  • 2008 Annual Report, p.10-17, 158
  • 2008 Annual Information Form, p.2-3
2.4 Location of organization's headquarters. Toronto, Canada
2.5 Number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report
  • 2008 CSR Report, inside front cover, and p.1
  • 2008 Annual Report, p.158
2.6 Nature of ownership and legal form. 2008 Annual Information Form, p.2
2.7 Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries) 2008 Annual Report
2.8 Scale of the reporting organization
  • 2008 CSR Report, inside cover, and p.1
  • 2008 Annual Report, p.10-11
2.9 Significant changes during the reporting period regarding size, structure, or ownership.
  • 2008 Annual Information Form
  • 2008 Annual Report, p.153
2.10 Awards received in the reporting period.
3. Report Parameters
GRI # Indicator Links to BNS Information
Report Profile
3.1 Reporting period (e.g., fiscal/ information provided.
3.2 Date of most recent previous report (if any). 2008 CSR Report
3.3 Reporting cycle (annual, biennial, etc.) Annual CSR website
3.4 Contact point for questions regarding the report or its contents.
Report Scope and Boundary
3.5 Process for defining report content. 2008 CSR Report, inside cover, and p.1
3.6 Boundary of the report. 2008 CSR Report, p.22
3.7 State any specific limitations on the scope or boundary of the report. 2008 CSR Report, inside cover, and p.1
3.8 Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations. 2008 CSR Report, p.40
3.10 Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement. N/A
3.11 Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report. N/A
GRI Content index
3.12 Table identifying the location of the Standard Disclosures in the report.
Assurance
3.13 Policy and current practice with regard to seeking external assurance for the report. If not included in the assurance report accompanying the sustainability report, explain the scope and basis of any external assurance provided. Also explain the relationship between the reporting organization and the assurance provider(s).
  • At present, BNS does not have third-party verification or auditing of our non-financial reporting. However, our annual Corporate Social Responsibility Report is reviewed by our internal Compliance department, Global Risk Management and Legal, and internal subject matter experts.
  • 2008 Management Proxy Circular, p.12-15
4. Governance, Commitments, and Engagement
GRI # Indicator Links to BNS Information
Governance
4.1 Governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organizational oversight.
  • 2008 Annual Report, p.7-9
  • 2008 CSR Report, p.5-6
4.2 Indicate whether the Chair of the highest governance body is also an executive officer (and, if so, their function within the organization's management and the reasons for this arrangement). 2008 Annual Report, p.7
4.3 For organizations that have a unitary board structure, state the number of members of the highest governance body that are independent and/or non-executive members.
4.4 Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body. 2008 Management Proxy Circular
4.5 Linkage between compensation for members of the highest governance body, senior managers, and executives (including departure arrangements), and the organization's performance (including social and environmental performance). 2008 Management Proxy Circular, p.20-36 (see especially p. 22)
4.6 Processes in place for the highest governance body to ensure conflicts of interest are avoided.
  • 2008 Annual Information Form, p.50-58
  • 2008 Annual Report, p.7-8
4.8 Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation.
4.9 Procedures of the highest governance body for overseeing the organization's identification and management of economic, environmental, and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct, and principles.
  • 2008 CSR Report
  • 2008 Management Proxy Circular
Commitments to External Initiatives
4.12 Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses.
4.13 Memberships in associations (such as industry associations) and/or national/international advocacy organizations.
Stakeholder Engagement
4.14 List of stakeholder groups engaged by the organization.
4.15 Basis for identification and selection of stakeholders with whom to engage.
  • Scotiabank Third Party Engagement Plan
  • Scotiabank CSR Strategic Plan
4.16 Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group.
4.17 Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting.
5. Management Approach and Performance Indicators
GRI # Indicator Links to BNS Information
Economic Performance Indicators
Economic performance
EC1 Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments.
  • 2008 CSR Report, inside cover
  • 2008 Annual Report
EC2 Financial implications and other risks and opportunities for the organization's activities due to climate change.
EC3 Coverage of the organization's defined benefit plan obligations.
Indirect Economic Impacts
EC8 Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro bono engagement.
EC9 Understanding and describing significant indirect economic impacts, including the extent of impacts. 2008 CSR Report, inside cover, p.22-24
Environmental
Environmental Performance Indicators
Materials
EN1 Materials used by weight or volume. 2008 CSR Report, p.4, 15-16
EN2 Percentage of materials used that are recycled input materials. 2008 CSR Report, p.26
Energy
EN3 Direct energy consumption by primary energy source. 2008 CSR Report, p.4, 17
EN4 Indirect energy consumption by primary source. 2008 CSR Report, p.26
EN5 Energy saved due to conservation and efficiency improvements. 2008 CSR Report, p.16-17
Emmissions, Effluents and Waste
EN16 Total direct and indirect greenhouse gas emissions by weight. 2008 CSR Report, p.4, 17
EN18 Initiatives to reduce greenhouse gas emissions and reductions achieved.
EN22 Total weight of waste by type and disposal method. 2008 CSR Report, p.4, 15
Products and Services
EN26 Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation.
Transport
EN29 Significant environmental impacts of transporting products and other goods and materials used for the organization's operations, and transporting members of the workforce.
Social Performance Indicators
Labour Practices and Decent Work
Employment
LA1 Total workforce by employment type, employment contract, and region.
LA2 Total number and rate of employee turnover by age group, gender, and region. www.scotiabank.com/employees
LA3 Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations. 2008 CSR Report, p.18, 19, 22
Transport
LA4 Percentage of employees covered by collective bargaining agreements. www.scotiabank.com/employees
Aspect: Occupational Health and Safety
LA6 Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programs. 2008 CSR Report, p.22
LA7 Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities by region. 2008 CSR Report, p.13
LA8 Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases.
Training and Education
LA10 Average hours of training per year per employee by employee category. 2008 CSR Report, p.13
LA11 Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings 2008 CSR Report, p.12-13
Diversity and Equal Opportunity
LA13 Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity.
  • 2008 CSR Report, p.12
  • 2008 Annual Report, p.9
  • Management Proxy Circular
Human Rights
Human Rights Performance Indicators
Investment And Procurement Practices
HR1 Percentage and total number of significant investment agreements that include human rights clauses or that have undergone human rights screening. 2008 CSR Report, p.3-4
HR2 Percentage of significant suppliers and contractors that have undergone screening on human rights and actions taken. 2008 CSR Report, p.16
Society
Society Performance Indicators
Community
SO1 Nature, scope, and effectiveness of any programs and practices that assess and manage the impacts of operations on communities, including entering, operating, and exiting.
Corruption
SO3 Percentage of employees trained in organization's anti-corruption policies and procedures.
SO5 Public policy positions and participation in public policy development and lobbying. www.scotiabank.com/csrataglance
Product Responsibility
Product Responsibility performance Indicators
Customer Health And Safety
PR1 Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures. www.scotiabank.com/customers
Product and Service Labeling
PR5 Practices related to customer satisfaction, including results of surveys measuring customer satisfaction.
Marketing Communications
PR6 Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship