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Satisfaction Guarantee
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To ensure that you're happy, we give you 30 days to review your plan. If you're not satisfied – for whatever reason – simply send us back your insurance certificate within 30 days of receiving it. We’ll cancel your plan and refund any premiums you’ve paid. No hassle, and no questions asked.
Do you have a complaint involving a product or service offered through Scotia Life Insurance Company (ScotiaLife)? At ScotiaLife, it's our aim to find a fair and timely solution - we put customers first. Find out how to have your complaint resolved quickly.
Scotia Accident Care Plan and Scotia Accident Insurance Plan are underwritten by Scotia Life Insurance Company and are sold only through ScotiaLife, not in Scotiabank branches. All insurance coverage is subject to the terms and conditions outlined in the applicable Certificate of Insurance.
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