Scotiabank   Contact Us | Site Map | Branch & ABM Locator  
Search
Man on phone Putting Our Customers First Woman on phone using headset
image
image
Online Services
image

About Scotiabank
Customer Care
 Privacy and You
 How to Resolve Your Complaints
 Codes of Conduct and Public Commitments
 Request Brochure(s) in Alternate Format
 Statement on Coercive Tied Selling
 

Go

image
image



Customer Care

Scotiabank is committed to providing the best possible customer care to its clients. To us that means ensuring that our customers' personal information remains confidential and secure, adhering to appropriate sales practices within the banking industry and resolving customer complaints as quickly as possible.

Privacy and You
Find out more about the principles Scotiabank follows to ensure our customers' personal information is confidential and secure.
Privacy Agreement
Privacy Code
Privacy and "Cookies"
View our Privacy Brochure


How to Resolve Your Complaints

At Scotiabank, it's our aim to find a fair and timely solution - we put customers first. Find out how to have your complaint resolved quickly.
Complaint Resolution Process
Office of the Ombudsman
Download the Ombudsman Annual Report

Security

Scotiabank is committed to providing customers with a secure and protected banking and brokerage environment. Learn about what we do and how you can protect yourself.
Our Online Security Commitment
Your Security Responsibility
Online Security Guarantee
Need to Report Online Fraud?

Additional Resources

Statement on Coercive Tied Selling
Codes of Conduct and Public Commitments
Request Brochure(s) in Alternate Format
Family Maintenance Support Orders



image
Go to...
image

Commend an individual or a branch.

Vital, healthy communities are key to growing vital, healthy businesses. We're committed to helping build the communities in which we do business - in Canada and around the world.

image