Who we are

Learn more about the people who work to make your experience with Scotiabank as easy as possible.

Accessibility at Scotiabank

As Canada’s largest international bank, Scotiabank is committed to creating and maintaining an inclusive and accessible workplace for all its employees. We also work to ensure that our products and services are accessible to all our customers.  

Scotiabank’s accessibility team 

Scotiabank’s accessibility team is made up of accessibility practitioners with focus areas in digital accessibility, product, and service accessibility, and inclusive design. The team is dedicated to creating inclusive products and services, and removing barriers for customers and employees. 

Life at Scotiabank

Our most important investment is the one we make in our people.

Learn what it's like to work at Scotia

People with disbilities talent program

An accessible workplace makes us all stronger.

Learn how we're driving equality

Scotiabank's commitment to diversity and inclusion

Inclusion of diverse people and perspectives allows uniqueness for every future.

Learn about Scotia’s diversity and inclusion efforts

How can we help?

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General accessibility feedback 

We’d like to hear from you. Let us know how we can make your experience more accessible.

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Have a complaint?

We will address complaints according to our complaint management procedures. 

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Self-serve help

Search our Help Centre to find answers to frequently asked accessibility questions.

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Live help 

Use the live chat feature to ask questions or be connected to a customer care agent right from the app. You can also reach out to the contact centre.