Getting Started with ScotiaConnect®
All the resources you’ll need as a new user to set up and start managing your business banking
New User Registration
Find out how to register and set up your login information.
Registration Emails
In addition to your ScotiaConnect registration email, you may also receive registration emails related to your other business banking services.
Access Privileges
What you have access to in ScotiaConnect depends on what kind of user you are.
| Super Users | All other users | |
Everyday tasks
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(within assigned entitlements) |
Administrative tasks
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 (only with administration entitlement) |
| Manage company and account details | |
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Start with the Basics
Secret Word
When you first sign in to ScotiaConnect, you’ll be asked to create a secret word, which is used when you call for technical support.
Introduction to ScotiaConnect
Don’t know how to find your way around ScotiaConnect? Get to know the basic features.
Learn more about navigating ScotiaConnect with a guided demo
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Need help?
ScotiaConnect Help Centre
Find the answers you need with the ScotiaConnect Help Centre, located in the footer of every page on ScotiaConnect.
FAQs
Get answers to the most frequently asked questions about ScotiaConnect.
Technical Helpdesk
1-800-265-5613 (Toll-free)
1-416-288-4600
1-800-463-7777 (Français)
Operating Monday - Friday, 8 a.m. to 8 p.m. ET.
Email: hd.ccebs@scotiabank.com
Glossary
Familiarize yourself with terms and acronyms you'll encounter in ScotiaConnect.