Contacts directory

Contact information for Consumer Loan Enquiries

Customer service & collections

Call us

Toll Free Phone: 877-375-2771

Toll Free Fax: 877-473-3816

Mailing and courier address

Scotiabank

Dept: Loans & Collections

10 Wright Boulevard

Stratford, ON, N4Z 1H3


Hours of operation

English

Customer service department

Monday to Friday 8:30am to 7:00pm EST

Collections department

Monday to Thursday 8:00am to 10:00pm EST

Friday 8:00am to 7:00pm EST

Saturday 8:00am to 5:00pm EST

French

Customer service department

Monday to Friday 8:30am to 4:30pm EST

Collections department

Monday to Thursday 8:00am to 7:30pm EST

Friday 8:00am to 4:00pm EST