How to pay bills

You can pay bills one at a time or set up pre-authorized recurring payments. Get started by signing in on your Scotia app.

Tip: Select a date at least 3 days before your bill’s due date to avoid late payments.

To pay a one-time bill using the Scotia app:

1. Select Move money from the quick access menu

2. In the Payments section, select Pay bills

3. In the From field, choose the account you’d like to use

4. In the Pay to field, choose the payee from your list of payees or add a new payee

5. Enter the bill amount and select the date

6. Select Once under Frequency

7. Review the payment details, then Slide to pay

To set up ongoing recurring payments in the Scotia app:

1. Follow steps 1-5 for one-time bill payments

2. Choose Weekly, Biweekly, or Monthly under Frequency

3. Select the start date and the Ongoing payment duration

4. Review the payment details, then Slide to pay

To set up a set number of recurring payments in the Scotia app:

1. Follow steps 1–5 for one-time bill payments

2. Choose Weekly, Biweekly, or Monthly under Frequency

3. Select the start date and Set number of payments for the payment duration

4. Enter the number of payments you’d like to make

5. Review the payment details, then Slide to pay

We’ve updated our online banking experience for some clients. These instructions are for the updated online banking experience. If you’re using the classic online banking experience, follow the classic web instructions in our Help Centre.

You can pay bills one at a time or set up pre-authorized recurring payments.

Tip: Select a date at least 3 days before your bill’s due date to avoid late payments.

To pay a one-time bill using the new online banking experience:

1. Sign in to your account on scotiabank.com.

2. From the Home screen, select Pay bills from the Shortcuts section. Or select Move money from the main menu, then select Pay bills.

3. From the One time tab, select a payee from your payee list or add a new payee

4. Select Continue

5. Select the account you’d like to pay from

6. Select the date and enter the amount

7. Select Continue

8. Review the payment details

9. Select Confirm to pay the bill

To set up regular recurring payments:

1. Select the account you’d like to pay from

2. Select a payee from your payee list or add a new payee

3. Enter the amount, then select frequency, start date, and payment duration

4. If you choose payment duration using a set number of payments, enter the number of payments you’d like to make before bill payments stop

5. Select Continue

6. Review the payment details

7. Select Confirm to pay the bill

To set up customized recurring payments:

1. Select the account you’d like to pay from.

2. Select a payee from your payee list or add a new payee

3. Add payment details for each payment, such as the date of the payment and the amount. You can add up to 5 payments.

4. Select Continue

5. Review the payment details

6. Select Confirm to pay the bill

To pay a bill at a Scotiabank ABM:

1. From the home screen, select Next

2. Select the Pay a Bill

3. Select the Make a bill payment

4. Select Ok

5. Select the account you'd like to pay from

6. Select a payee from your list of payees

7. Enter the amount you’d like to pay

8. Review the transfer details, and then select Pay bill

9. Select your receipt delivery option or complete another transaction

10. Remove your card

To pay a bill using TeleScotia telephone banking:

1. Call our toll-free number:

• 1 (800) 267-1234 (English)
• 1 (800) 575-1212 (French)
• 1 (800) 830-8800 (Cantonese)
• 1 (800) 830-8080 (Mandarin)

Service in English and French is available 24 hours a day, 7 days a week.

Service in Cantonese and Mandarin is available Monday to Saturday 10:00 am to 10:00 pm EST.

2.   Enter the last four digits of your Scotia card number so we can make sure it’s you

3.   Select 1 on your phone for self-service

4.   Select 3 for bill payments, then select 1 to pay a bill

For full touchtone menu options, download the TeleScotia menu guide (PDF).