Digital Banking Guides

A wide variety of Scotiabank’s services are now available from home.
This guide will help you learn how to bank your way - using online banking or our mobile app.

Learn about all of the banking you can do from home

If you can't find what you're looking for, type in your question in our Help Centre.

Digital banking basics

Log in for the first time 

View your accounts

Review account balances & transactions

Protect your accounts with fingerprint or face authentication 

Download the mobile app

Book an appointment online 

Smarter money management for today and tomorrow.

Managing your accounts

Protect your account from fraud

Change or reset your password online or on the app

Update your username

Enrol for CRA Direct Deposit

Update your address

Order cheques online

Download a void cheque

Switch to eStatements

Set up Scotia InfoAlerts

Check Credit Score

Bank The Rest

Make a Stop Payment

Stay on top of your finances with Balance Alerts  

Update your Email Marketing Preferences  

Scotia Fraud Alerts

Paying bills

Switch your pre-authorized bills to your Scotiabank account

Add a bill payment company

Learn how to pay a bill using your computer, tablet, smartphone, an ABM, or TeleScotia

Cancel a bill payment

Future Dated Bill Payment

Making payments & transfers

Deposit a cheque

Transfer between accounts

Set up recurring transfers

Send money by Interac e-Transfer†

Cancel Interac e-Transfer†

Request money by Interac e-Transfer†

Set up Interac Auto deposit†

Add an Interac e-Transfer Contact

Cancel a Recurring Transfer

Sending money abroad

International money transfers

Adding an International Money Transfer contact

Send a Western Union money transfer

Add a Western Union Money Transfer contact

Frequently asked questions

If you can’t find what you’re looking for please type your question in our Help Centre.

All of your account numbers are listed on your Account Summary page.

We mask or hide part of your account number on screen to promote your privacy, especially when you're signing on from work or another public area.

To see the details of your mortgage account:

From your Accounts page, select your mortgage account to see your mortgage account number, interest rate, term details, and more.

Our ABA number is 026002532.

Our institution number is 002.

Our SWIFT code is NOSCCATT.

You can find your bank account number at the bottom of your cheques, or in your Scotiabank online or mobile banking platform. Here’s a breakdown of the numbers and where you’ll find them.

Yes, but first you'll need to activate online and mobile banking with the card or account you'll be using to sign in.

If you only have a credit card, line of credit, investment, loan, or mortgage, you’ll be asked to create a username when you sign in. After creating a username, you’ll need to use it instead of your account number every time you sign in.

If you have a ScotiaCard, you can sign in with either your username or debit card number.

Learn about how we’re making banking accessible for everyone

Accessible Banking