Sign In
Sign In
Credit card and line of credit scheduled maintenance
We apologize for any inconvenience our scheduled maintenance may have caused you.
Following scheduled maintenance over the weekend, some customers experienced intermittent access to their VISA and American Express credit card accounts. We apologize for any inconvenience this may have caused you.
We will waive overlimit fees and credit card interest charges with a payment due date of November 11-14, 2024. No action is required on your part. Clients are welcome to visit the Branch or Contact Centre for support.
Access to credit card and line of credit services during the scheduled maintenance period
For credit card products
The following services are unavailable during this time in all channels (Scotia app, online banking, contact centre and branch). We apologize for this inconvenience.
Requesting a supplementary card
Cancelling a SelectPay plan on your credit card account
Requesting a credit limit increase
AutoPay set up or cancellation
Requesting Credit Card statements
| Note: Credit card transaction details could be unavailable during this scheduled maintenance period. |
For line of credit products only
Please note that the following services will be unavailable during this time through Scotia app and online banking only; please call the contact centre or visit a branch for support.
Requesting a supplementary card on your line of credit account with access card
Requesting a credit limit increase
AutoPay set up or cancellation