Turn everyday purchases into extraordinary journeys

Discover all the ways you can make the most of your Scotiabank®* Platinum American Express® Card, all in one place.

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You’re protected

Enjoy peace of mind with the Scotiabank Platinum American Express Card.

Travel emergency medical insurance22

Receive up to $2 million CAD in emergency medical coverage for you, your spouse, and your eligible dependent children.

Trip cancellation and trip interruption insurance22

Protect your trip with trip cancellation or interruption insurance when you charge at least 75% of your trip costs to your Card.

Flight delay insurance22

If you charge at least 75% of your trip to your Card, you’re eligible for reimbursement of necessary expenses if your flight is delayed.

Rental car collision loss and damage insurance22

If your eligible rental car is damaged or stolen, you’re automatically insured if you’ve charged the full cost of it to your Card.

Delayed and lost luggage insurance22

If your checked luggage is delayed or lost, you’re covered if you charged the full cost of your travel ticket to your Card.

Hotel and motel burglary insurance22

When you use your Card to pay for your stay at any hotel or motel in Canada or the US, you’re eligible for coverage against theft if your room is broken into.

Travel accident insurance22

When you charge at least 75% of your trip to your Card, you’re insured against accidental loss of life or dismemberment.

Purchase security and extended warranty22

Most of the new items you buy with your Card are insured against theft, loss, or damage for 120 days from the purchase date.

Mobile device insurance22

If you charge the full purchase price of your new phone to your Card and activate it with a provider, you could be covered for up to $1,000 CAD if your smartphone or tablet is lost, stolen, or accidentally damaged.

Scotia Credit Card Protection23

This optional insurance coverage can provide you and your family financial protection by paying off your outstanding account balance or helping to cover your monthly credit card payments as a result of certain unexpected life events, such as Death, Critical Illness, Hospitalization, Disability, Job Loss or Strike or Lockout.

For claim forms and answers to frequently asked questions, visit our partner's site.

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Get in touch

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General card inquiries:

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In case of medical emergency:

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Emergency card replacement:

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TeleScotia Telephone Banking:

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Rewards information, concierge, and travel service:

Visit ScenePlus.ca

  • Rewards and redemption
     1-866-586-2805 (Monday – Sunday 8 am to 11 pm ET)
  • Concierge Service, call 
    1-866-586-2805     and follow the voice prompt (Monday – Sunday 8 am to 11 pm ET)
  • Scene+ Travel 1-800-419-8586 (24 hours a day, 7 days a week)
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ABM Access:

Worldwide look for machines displaying the Interac**, American Express or LINK symbols

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How to

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Tools

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Scene+ frequently asked questions
Scotiabank’s Privacy Commitment
Scene+ Program Terms & Conditions
Scene+ Privacy Policy

All rates, fees, features and benefits are subject to change.
1
The Primary Cardholder (or any Co-Borrower if applicable) on the Scotiabank American Express Platinum Card Account (the “Account”) is responsible for all charges to the Account including those made by the additional Supplementary Cardholder.
2
Purchase Security covers most new insured items provided the full purchase price is charged to the account. View certificates of insurance for more details.
3
The Bank of Nova Scotia and its affiliates are not responsible for fulfillment of offers under the American Express Invites program or Amex Offers. All offers are provided and fulfilled by participating merchants and are subject to the specific terms and conditions of the respective merchant. American Express and its affiliates are not liable or otherwise responsible for any offer or experience made available under this program, and are not responsible for fulfillment, any changes or cancellation of any offer.
4
Access to the American Express® Lounge is available to individuals upon the presentation of a valid American Express Card. Subject to lounge capacity and public health and safety requirements.
5
Access to the American Express Entrance is available to individuals upon the presentation of a valid American Express Card. The Bank of Nova Scotia is not responsible for the lounge services of any kind, or any third party services provided in connection with those services and access.
6
Individual offer terms and conditions apply. The Bank of Nova Scotia is not responsible for the offers, or any third party services provided. For complete terms and conditions please visit www.experiences.global
7
Purchase must be charged in full to an American Express® Card. Subject to availability and to event and ticketing terms, restrictions, verification procedures and fees. Tickets and packages may not be transferable and should not be resold. No refunds and no exchanges, subject to merchant’s obligations under applicable law. Any dispute related to an offer must be directed to the participating merchant. The Bank of Nova Scotia and its affiliates are not responsible for fulfilment of offers under the American Express Invites program. All offers are provided and fulfilled by participating merchants and are subject to the specific terms and conditions of the respective merchant. American Express® and its affiliates are not liable or otherwise responsible for any offer or experience made available under this program, and are not responsible for fulfilment, any changes or cancellation of any offer. Due to present circumstances surrounding COVID-19, events are subject to change. In an effort to enable a safer live experience for all and comply with public health requirements event organizers have implemented safety requirements which you will need to accept and comply with in order to attend the event. There may be cancellations, postponements or rescheduling of events. These circumstances may result in a different set of options for ticket holders. Amex Bank of Canada, The Bank of Nova Scotia and its affiliates do not assume liability; the ticket holder will assume full liability for any risks incurred before, during and after the event and will agree to all terms of use. To learn more about the latest terms of use, purchase policies, safety protocols and changes to close proximity events, please check the ticket provider and venue Terms of Use and FAQ’s before purchasing and prior to attending any event.
8
Select offers are brought to you by American Express. The Bank of Nova Scotia is not responsible for the offers, or any third party services provided under the Amex Offers program. American Express reserves the right to vary any eligibility criteria or the Terms prior to you registering for the offer. If you do not agree with the Terms, you must not participate in the offer.
9
We will not charge you Foreign Transaction Fees on foreign currency transactions, including purchases, only the exchange rate applies. The term “Foreign Transaction Fees” is a substitute for “Foreign Currency Conversion” as described in the Disclosure Statement you received with your Card. This fee relates to the 2.5% mark-up that is typically charged by Credit Card issuers in addition to the exchange rate. See the Foreign Currency Conversion section of the Disclosure Statement for this Card for full details. Rates and fees are subject to change.
10
Concierge Services are provided by a duly licensed third-party premium concierge provider (currently Ten Lifestyle Management Limited ("Ten" or "Ten Group")) and are subject to Terms & Conditions and Privacy Statement of that provider. Provider is subject to change by The Bank of Nova Scotia ("Scotiabank"). Scotiabank is not responsible for the Concierge Services, including the delivery of, or for any failure to deliver, any such services. By using the Concierge Services you must consent and agree to Ten Group's Terms & Conditions and Privacy Statement that apply.
11
Priority Pass membership automatically renews on its anniversary date. Priority Pass membership will be cancelled if your Scotiabank®* Platinum American Express® Card is cancelled. Lounge visits are counted on a per person per visit basis (e.g. Lounge access by a Cardmember and one accompanying guest will count as two (2) visits). The first 10 lounge visits for the primary Cardmember and the first 4 lounge visits for the secondary Cardmember per 12-month cycle from date of enrolment are complimentary. Beginning with the 11th visit for the primary Cardmember and the 5th visit for the supplementary Cardmember, each additional lounge visits exceeding your complimentary benefit entitlement will be charged at the prevailing retail rate which can be found at https://www.prioritypass.com/join-prioritypass. All fees, features and benefits are subject to change. For complete Priority Pass terms and conditions, please visit http://www.prioritypass.com/Conditions-of-use.
12
Scene+ Points are earned and awarded to you when you use your Membership Card, or if applicable, when you use your Scene+ Scotiabank Product, or when you take advantage of any offer or Benefit that earns Scene+ Points as described in these Scene+ Program Terms and Conditions.
13
Scene+ Points are awarded for purchases charged to your Scotiabank Platinum American Express Credit Card Account (“the Account”). The regular earn rate is two (2) Points per $1.00 CAD in purchases charged and posted to the Account. Eligibility: Only purchases earn Scene+ Points. Cash advances (including Balance Transfers, Scotia Credit Card Cheques and Cash-Like Transactions), fees, interest or other charges, returns, refunds or other similar credits to your Account do not qualify for Scene+ Points. Scene+ Points will not be posted to an Account that is not in good standing when purchases are made or when a statement is issued, or if the Account is not open when a statement is issued. See your Scene+ Points terms at www.scotiabank.com/sceneplus for full program details.
14
The Scene+ Travel website and call center are owned and operated by Expedia Group, a third-party travel service provider (the “Scene+ Travel Partner”). To earn or redeem Points, travel and things to do must be booked through the Scene+ Travel website or Scene+ Travel call centre. Prices are in Canadian dollars unless otherwise specified. Prices and points requirement are available on the website, and subject to change. The Scene+ Travel Partner may impose terms and conditions that supplement the "Additional Terms and Conditions for Scene+ Travel" included in the Scene+ Program Terms and Conditions. Scene LP and its owners are not responsible for the products and services made available to you by third parties.
15
Earning Scene+ Points for Scene+ Travel purchases: Scene+ points are earned on eligible travel and Things to Do purchased through Scene+ Travel website or call centre (collectively “Scene+ Travel)”. Scene+ Points are earned on the total value of Things to do, hotel or car rental booking purchases (including taxes and fees) made through Scene+ Travel regardless of the payment method used for the purchase (Scene+ points redemption and/or payment card purchases). Points earned will be added to your Scene+ account within six weeks from the completion of your travel itinerary.
16
If your account with Scotiabank that earns Scene+ Points is not in good standing, the accumulated Scene+ Points earned on that account are not eligible for redemption. Your Scene+ Account may be closed if your Scene+ Membership Card was not used to earn, redeem or complete any other reward transaction activity in more than 24 consecutive months, unless you have a Scene+ Scotiabank debit or Credit Card that earns Scene+ Points that has not been cancelled and for which the underlying account remains open with Scotiabank. If your Scene+ Account is closed, you will forfeit all Scene+ Points in your Scene+ Account. Unless prohibited by law, earning Scene+ Points through a Scene+ Scotiabank debit or Credit Card shall not be considered earning Scene+ Points on your Scene+ Account unless the Scene+ Scotiabank debit or Credit Card has been linked to your Scene+ Account. If your Scene+ Scotiabank Credit Card is closed by Scotiabank because it is not in good standing, only the Scene+ Points earned on the Credit Card will be forfeited immediately. For more details, refer to the Scene+ Program Terms and Conditions.
17
A minimum of 5,000 Scene+ Points are required to be redeemed per redemption when using the Apply Points to Travel option. To redeem Scene+ Points, the Scene+ Scotiabank credit or debit card must be open and in good standing, and the merchant category code must be recognized by Scotiabank’s system as described in the Scene+ Program Terms and Conditions. The value of the Scene+ Points redeemed cannot exceed the amount of the Apply Points to Travel redemption charged to your Scene+ Scotiabank credit or debit card. Scene+ Points redeemed for an Apply Points to Travel redemption cannot be reversed once posted to your Scene+ Scotiabank credit or debit card. Visit the Additional Terms and Conditions that apply to your Scotiabank American Express Cardmembers in the Scene+ Program terms and conditions for more details.
18
To earn Rakuten Cash Back in Scene+ points, you must be a member of both Scene+ and Rakuten.ca, and select Scene+ as the Cash Back payment method through your Rakuten.ca account. Must be 18 or older to join Rakuten.CA. Cash Back is earned on eligible purchases made through Rakuten.ca, and is paid out quarterly at the rate of one Scene+ point for every $0.01 earned in Cash Back. As part of the Scene+ Rakuten program, Scene+ members can earn up to 20% more in Cash Back on purchases made through select merchants compared to other Rakuten members. Additional terms and conditions apply. Visit https://www.rakuten.ca/help/terms-conditions for more information. Scene LP and its owners are not responsible for the products and services made available to you by third parties.
19
Points for Credit: A Primary Scene+ Scotiabank Cardmember or Co-Borrower can redeem Scene+ Points online through the Program Site for a credit that will be applied to the Program Card Account, or through such other method as may be permitted, or we may from time to time send a Primary Cardmember or Co-Borrower an offer to redeem Scene+ Points for a credit. These types of redemptions are called “Points for Credit”.
20
Offers available at participating Kelsey's, Swiss Chalet, Harvey’s, Montana’s, East Side Mario’s and Bier Markt restaurants. Members will earn 1 Scene+ point for every $3.00 spent on food and beverages (excluding alcohol where required by law), less taxes, gratuities and service or delivery charges. Members may redeem a minimum of 500 Scene+ points for $5.00 off their bill, excluding alcohol in BC, AB and SK and less all taxes, gratuities and service or delivery charges, to a maximum of $350. Members must provide their membership number by presenting their black Scene+ membership card, temporary Scene+ card or mobile card, at time of payment in order to earn or redeem Scene+ points. Servers must be notified before ordering when multiple membership cards are to be used. For web/app orders: Members must enter their Scene+ membership number at the time of payment to earn or redeem Scene+ points. To redeem, you must select ‘Scene+ Card’ as your method of payment and then the amount you would like to redeem, in increments of $5.00. The selected amount will only be applied against the order subtotal (before tax and delivery fees) and a secondary form of payment will be required to pay for the balance of your order. Only one Scene+ membership card per check. Scene+ membership cards are limited to earning Scene+ points on a maximum of three (3) transactions per day across all participating Recipe restaurants. Some restrictions and limitations may apply.
21

Cineplex

Scene+ points may be earned and redeemed on food and drink (excluding alcoholic beverages) at Cineplex® theatres including concessions, Outtakes®, YoYo’s Yogurt Café®, Pizza Pizza®, Poptopia®, Starbucks®, Cineplex VIP™ Lounges and in-seat dining. Only one Scene+ membership card can be used per purchase. Cineplex®, Outtakes®, Poptopia® and Cineplex VIP™, owned by Cineplex Entertainment LP, used under license. YoYo’s Yogurt Café®, owned by YYC Franchise Corporation, used with permission. Pizza Pizza®, owned by Pizza Pizza Royalty Limited Partnership, used with permission. Starbucks®, owned by Starbucks Corporation, used with permission.

The Rec Room

Scene+ members can redeem Scene+ points in multiples of 1,000 points per ten-dollar ($10.00) discount off the net purchase price (excluding taxes, alcohol, and gratuity), shown on the receipt at The Rec Room locations, to a maximum of 35,000 Scene+ points ($350.00) per cheque. By way of example only, if your net purchase price is $104.59, you will be able to redeem ten thousand (10,000) Scene+ points, for a $100.00 reduction in your bill.

Scene+ members can redeem 100 points for $1.00 towards the purchase of admission tickets, applicable taxes, and fees.

Playdium

Members can redeem SCENE Points in multiple of 500 Points per five-dollar ($5.00) discount off the net purchase price (excluding taxes, alcohol, and gratuity), shown on the receipt at select Playdium locations, to a maximum of 35,000 SCENE Points ($350.00) per bill. By way of example only, if your net purchase is $104.59, you will be able to redeem ten thousand (10,000) SCENE Points, for a $100.00 reduction in your bill.

22
Under all insurance coverages or services, certain limitations, restrictions and exclusions apply, including a pre-existing condition exclusion for certain benefits. The enclosed Insurance Certificates included in your Welcome Kit contains full details of all coverages. Underwritten by The Manufacturers Life Insurance Company (Manulife). Some portions may be underwritten by First North American Insurance Company (FNAIC), a wholly owned subsidiary of Manulife. The Bank of Nova Scotia is not an insurer. All claims for insurance indemnities must be forwarded to the insurers.
23
Scotia Credit Card Protection is a Group Policy underwritten by Chubb Life Insurance Company of Canada: Tel: 1-800-387-7199, Option 3, www.Chubb.com. All coverage is subject to the terms and conditions outlined in the Certificate of Insurance which you will receive upon enrolment.
®*
Registered trademarks of The Bank of Nova Scotia.
®
American Express is a registered trademark of American Express. This Credit Card program is issued and administered by The Bank of Nova Scotia under license from American Express.
®**
Rakuten, trademark of Ebates Inc, used under license.
®†
 Used by Amex Bank of Canada under license of American Express.
™
Priority Pass, trademark of Priority Pass Limited.
™*

Scene+ and the Icon Design are trademarks of Scene Plus IP Corporation, used under license.

Apple is a trademark of Apple Inc., registered in the U.S. and other countries and regions.

™**
BEST BUY is a trademark of Best Buy and its affiliated companies used under license.
♢
Cineplex, Playdium, The Rec Room, Cineplex Store, trademarks of Cineplex Entertainment LP, used under license.
‡
Swiss Chalet, Harvey’s, Montana’s, trademarks of Recipe Unlimited Corporation, used under license.
**
Interac is a registered trademark of Interac Corp. Used under licence.